This notice explains how Pumpro Water Solutions, part of DLX Commercial and Industrial Solutions, handles personal information collected through this website.
What we collect
When you use a form we collect what you type: your name, email address, phone number, company, location, the details of your enquiry and, for assessments, your preferred date and time. When you subscribe to updates we collect your email address. We also record that you gave consent.
How we use it
We use your information to respond to your enquiry, prepare quotations, arrange assessments and service, and, if you subscribed, send occasional updates. You can unsubscribe at any time.
Where it is stored
Form submissions are stored in the DLX group enquiry system operated for DLX Africa and its businesses. They may be shared within DLX Commercial and Industrial Solutions where needed to deal with your enquiry, for example with a sister business if your project involves solar power.
How long we keep it
We keep enquiries for as long as needed to respond to you and manage any resulting relationship, and no longer than necessary.
Cookies and tracking
This website does not use advertising or analytics cookies and does not track visitors across other sites. If that changes, we will update this notice.
Your rights
You can ask to see, correct or delete the personal information we hold about you, and withdraw your consent, as Botswana law allows. Write to [email protected].
Contact
Pumpro Water Solutions, Plot 5067, Kabelo Way, Extension 10, Gaborone, Botswana.
Tell us about your water system
Whether you know the pump you need or only know something is wrong, we will help you find the right next step.