- Home
- How we work
How we work
From first enquiry to long-term service, in six steps, with one point of contact for your project.
What happens, and when
- 01
Identify
You tell us the requirement, the water problem or the equipment you need. We ask the questions that matter.
- 02
Assess and design
We size equipment, write the specification and, where needed, visit the site first.
- 03
Quote and secure
You receive scope, price and terms. Work starts when you approve.
- 04
Source and deliver
We procure, install and commission as agreed.
- 05
Maintain
We support the warranty, plan maintenance and supply spares.
- 06
Optimise and expand
We suggest upgrades and efficiency improvements, and plan replacements ahead of failure.
Three ways to start
You can enter at any step. Tell us where you are.
You know what you need
You have a specification, a replacement part or a pump in mind. We quote, supply and deliver.
Request a quoteYou have a water problem
Low pressure, a dry borehole, a pump that keeps failing. We assess, design, quote, supply and install.
Book an assessmentYou need ongoing reliability
You want your water system looked after. Planned maintenance, spares and upgrades.
See lifecycle servicesWhat we ask from you
- A description of the problem or the equipment you need
- Site location and access
- Water source and how it is used
- Any existing equipment details or nameplate photos
- Who will approve the quote
- The timeframe you are working to
Support around the equipment
Water-system assessmentA site visit to understand your water system before anything is specified.Explore
Maintenance and lifecycle servicesInspection, planned maintenance, spares and replacement planning.Explore
Efficiency and optimisationLower running cost and more reliable water from the system you have.ExploreFrequently asked questions
Who will I deal with?
We aim to give you one point of contact for your project, so you do not have to chase several suppliers.
Do I have to start with an assessment?
No. If you know what you need we will quote straight away. An assessment helps when you have a problem and do not yet know the answer.
What about payment?
Scope, price and payment terms are agreed in the quotation before work starts.
Tell us about your water system
Whether you know the pump you need or only know something is wrong, we will help you find the right next step.